Southern Union Data Center
“With Cellwatch, we have complete confidence that our backup batteries are going to work
when we need them.”—Joe Montemayor, Southern Union Data Center Operations Manager
Situation
Uninterrupted power is crucial for Southern Union Data Center, a co‐location data
center responsible for providing safe, reliable and secure data center services to small,
medium and large companies. Customers have found that a co‐location data center is
a cost‐effective alternative to building and operating their own computer rooms. Due
to the critical nature of the business, downtime is never an option.
Solution
The data center features two UPS systems totaling 640 batteries and was
performing quarterly battery checks to ensure uptime. When data center
operations manager Joe Montemayor was recently approached by a power
quality expert about installing a Cellwatch battery monitoring system to more
effectively guarantee UPS uptime and save on UPS maintenance costs, he
quickly realized that Cellwatch battery monitoring was going to be the best
way to meet their growing data center requirements.
Results
By deploying the Cellwatch system the company has gained
improved reliability with 24X7 monitoring of all 640 batteries.
Cellwatch has proven to be more effective than quarterly
preventive maintenance by detecting bad or failing batteries
instantly and sending immediate notifications to data center staff
when there is an issue.
Comments
“Before installing Cellwatch, we would find batteries that needed to be replaced during our quarterly
inspections. Because Cellwatch monitors our batteries every few hours, every day, we now perform
annual battery checks only to verify connections.
“Additionally, our data center staff can see
the status of our batteries anytime they want.
Anytime a battery is out of range, we are
immediately notified and can remedy the
situation very quickly. The biggest winner for
us is that if we receive a notification in the
morning, we can often times have the battery
changed out within a few hours."
‐‐Joe Montemayor, Southern Union Data
Center Operations Manager
